Privacy Policy

Resume Distribution

ResumeDirect's Resume Distribution service ("Service") allows customers to automatically send their resumes, contact information and job preferences (collectively "Personal Information") to multiple recruiters using a single online form.

Confidentiality of your Personal Information

ResumeDirect shares your Personal Information to all recruiters who receive your resume. If you are concerned about confidentiality, then you should NOT use our Service. Your Personal Information will be shared exactly as you provide it to us.

NOTE: If you choose to use this Service you must agree to do so at your own risk. Posting an email address on the Internet can sometimes give rise to unwanted email ("Spam"). If this is of concern to you, do NOT use this Service.

Personal Information

On our website you provide your Personal Information. Your Personal Information will be electronically reformatted and submitted to various recruiters, or people who identify as recruiters online.

ResumeDirect will not rent or sell any information gathered from a customer's use of our website. Your Personal Information will not be shared with any 3rd parties for any reason other than what's described in this Privacy Statement or lawfully requested by federal or state authorities.

Payment Information

Payment Information collected from customers on the ResumeDirect website is securely transmitted for payment processing in real-time utilizing Stripe. ResumeDirect does not store any credit card information for both authorized and declined transactions.

Log Ins

When a customer logs in to our website with their email and password, a record of that login may be captured, time stamped and stored in our database along with records of certain activities or functions performed by the customer during that session.

The login information will help us identify the customer associated with those activities and will be used for both statistical analysis as well as customer service. Login information may also be used to trigger an email to communicate with a customer regarding a procedure they may have started but not finished or to inform them that something they requested is now available online.

Employee Accountability

Only those ResumeDirect employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorization to do so. The unauthorized access or use of such information by any ResumeDirect employee is prohibited and constitutes grounds for disciplinary action.

Additionally, our information management systems are configured in such a way as to block or inhibit employees from accessing information that they have no authority to access.

Cookies

A "cookie" is a small data file that gets sent by a web site to your web browser and may then be stored on your computer. Most web browsers allow users to choose to: never to accept cookies, automatically accept cookies, be notified prior to accepting receipt of a cookie from a web site. A received cookie is usually stored in a directory that can be deleted from your computer at any time.

ResumeDirect uses cookies solely for the following reasons:

- To track a customers movement through our web site and provide meaningful related information from page to page.

- To help aggregate all the information a customer provides on several web page forms into a single set of customer information for submission to Stripe for payment processing.

- To avoid the necessity of a customer having to continually enter his or her email and password after having logged on to our website.

The information contained in a cookie created by the ResumeDirect website includes a randomly generated session ID and is combined with a portion of the customers IP address for added security.

Website Log Information

While not associated with any particular website visitor's contact information, we retain standard log information gathered by our web server software package for an indefinite period of time. This information will be used solely for statistical analysis. Standard log information includes:

- The web page requested.

- The host name or IP address of the user making the request.

- The date and time of the request.

- The web page address visited prior to the request.

- The users browser type.

- The users operating system.

Credit Card Fraud Protection

In the case of unauthorized use of your credit card, with proper notification to your issuing bank the Fair Credit Billing Act provides that your maximum liability is limited to $50.00 US. In the event you're held liable for unauthorized credit card charges resulting from a ResumeDirect secure website transaction, we'll happily reimburse you for your liability up to $50.00 US with the submission of supporting documents.

General Advertising

ResumeDirect services may be advertised using a variety of methods. Examples can include print, radio, television, banner, public relations and email marketing.

In order to determine the effectiveness of different advertising vehicles, ResumeDirect may create different website addresses for advertising vehicles in order to track and understand which vehicles are most effective. This would allow us to identify by virtue of the advertisement responded to, certain information about a customer that the customer didn't necessarily provide, such as their reading, viewing, listening or web surfing interests and habits. ResumeDirect may use this information internally to determine what other products or services our customers may be interested in as well as for statistical analysis of what type of customers or advertising vehicles are most effective.

Customer Surveys

ResumeDirect may from time to time conduct surveys that ask you for feedback on our products and services. We use that information for market research, to improve our product offerings, identify desirable new products, and perform site and service enhancements. We do not release information from individual survey responses outside ResumeDirect without prior permission. We may occasionally share aggregated data with selected business partners. Some surveys may be performed by outside professional firms on our behalf to minimize bias. Those professionals are bound by these same restrictions.

Email To Existing Customers

ResumeDirect may from time to time send its customers a promotional email messages to market a service or activity. However, we'll only send promotional email when we reasonably believe our customers would be interested in the subject matter. Nonetheless in every case we will provide clear and simple instructions on how to be removed from our mailing list.

Example topics for email messages to customers include: information about a new product or service, offers to try one of our existing services, invitations to beta test a new service or requests to participate in a survey.

Email To Prospective Customers

Nexus Media Group, LLC.'s mission and objectives are to create innovative high quality products and services that: offer specific solutions to people with particular needs, save our customers time and money and offer exceptional value at reasonable prices.

Nexus Media Group, LLC. is not in support of untargeted, unsolicited mass email marketing to people who'd most likely have no interest in our products. However we do believe in targeted email marketing where: the mail is responsibly delivered, the message is honestly and respectfully written, there's good reason to believe the recipient is predisposed to be interested in the product, the recipient clearly understands why they'd receive such a message and recipients can easily and effectively remove themselves from our mailing list.

To that end, ResumeDirect may from time to time obtain, create, or acquire email lists of prospective customers who are known to be seeking employment or who are otherwise likely to be interested in ResumeDirect's services, such as recruiters. We may directly email these prospective customers and recruiters, or may use a 3rd party email marketing company to send these prospective customers and recruiters an invitation to visit our website.

To better target and analyze our marketing efforts we may also keep database information and logs related to these prospective customers and recruiters for internal use only. This information may include: a recipients first name, last name, email address, residential information, the source of the email list they're on, the date we acquired the list they're on, the date(s) we sent that prospective customer an email, the content of the email message we sent, and the date the prospective customer may have requested to be removed from our list.

In the email itself we may include a special website address that would allow us to know which of the people we emailed actually visited our site. We would use this information for purposes such as: automatically removing web site visitors from our solicitation list, sending website visitors a different email message than non visitors and to perform internal statistical analysis to fine tune our marketing methods.

Remarketing

As you browse our site, advertising cookies will be placed on your computer so that we can understand what portions of our site you have visited. Our display advertising partners then enable us to present you with retargeting advertising on other sites based on your previous interaction with us. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

How to Opt-Out from Email Marketing Communications

To Opt-Out or Unsubscribe from any future marketing related email send directly from ResumeDirect, click the unsubscribe link that can be found at the bottom of the email you received.

Children's Use of Our Website

Our website is not targeted to nor is it particularly interesting or useful to children. Nevertheless our website does not contain any mature or other content, which would be considered objectionable to a parent whose child may arbitrarily find our website. Moreover, there's nothing inherent in our services or advertising that would likely attract children.

Our services are targeted and advertised specifically to adults who are looking to further their career, or those who are likely to be sourcing candidates for their open positions.

Contact Us

We invite your comments and assistance in helping us maintain our commitment to your privacy. If you feel that ResumeDirect, its affiliates, or any of their representatives or employees is violating this Privacy Statement, or you feel we can be handling private information more responsibly, please contact us at support@resumedirect.freshdesk.com.